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Case Study

Revamped a popular Online
Community in 40 days

COMMUNITY CLOUD

The Challenge

Basic, unmanaged community

Tight deadline: delivery required within 40 days

U
Multiple viewing rights for 100+ user profiles
Requirement of a fully-customized, branded UX/UI
Migration of document in a third-party data source

Objectives

Z

Improve user satisfaction

Z

Have different viewing rights for 100+ users

Z

Recreate brand-aligned UX/UI

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Solution

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Community Enhancement

Enhanced the community through the implementation of intuitive navigation and user-friendly, powerful search

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Viewing Rights For Profiles

Instituted different sets of viewing rights for each of the 100+ user profiles

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Responsive UI/UX Design

Created a responsive UI/UX whose design was according to the brand’s guidelines